Terms & Conditions

Rescheduling Policy

In case EasyLearning Tre reschedules the training event, the options available to the delegates are:

• Full amount refund, if the rescheduled dates do not fit into the delegate's schedule.
• The delegate would have the privilege of rescheduling and attending a class in the future at his/her convenience, at any location, on any date of a scheduled training.
• The delegates, if they so wish, can send a replacement. However, this should be intimated to EasyLearning Tre at least 3 days prior to the event.

Whereas, if for some unforeseen reasons, a delegate wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:

• If the rescheduling request is received 7 days prior (or more), 10% of the registration fee will be charged. Please note that rescheduling will be subject to the availability of seats.
• If the request for rescheduling is received within 7 days or less, no rescheduling will be allowed. However, the delegate can send a replacement instead.

Discount Policy

We offer discounts on selected courses and events. The terms and conditions regarding discounts are as follows:

• All discounts are calculated on the original course price before taxes (GST or any applicable taxes) are added.
• Discounts cannot be applied to courses that have already been discounted or are part of a promotion unless otherwise stated.
• In case of bulk registrations, group discounts may be available. Contact us for more details.
• Discounts are non-transferable and cannot be exchanged for cash or used retroactively on previous purchases.

Please note that EasyLearning Tre reserves the right to modify or withdraw discount offers at any time without prior notice. If a discount is withdrawn, the delegate will be notified, and no discount will be applied to their registration.

Delegates must ensure that the discount code is applied correctly at the time of registration. Discounts will not be adjusted after the registration is complete.

Refund Policy

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training. As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on EasyLearning Tre, you agree to our Privacy Policy, Terms of Use, and refund policy.

Our refund policy is as follows:

Cancellation & Refunds: Online Training

For Instructor Led Training:

• Raise refund request within 7 days of commencement of the first batch you are eligible to attend. Money back guarantee is void if the participant has accessed more than 25% content of an e-learning course or has attended Online Classrooms/received recordings for more than 1 day.
• In case a user downloads the E-Book for the course the money back guarantee will be void.
• If you raise a refund request after 7 days but within 30 days of purchasing the course, you will receive 75% of the total fees paid by you. However, no refund will be provided if you raise a request beyond 30 days of purchasing the course.

Cancellation & Refunds: Classroom Training

EasyLearning Tre reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness, or force majeure events (like floods, earthquakes, political instability, etc).

• In case EasyLearning Tre cancels an event, 100% refund will be paid to the delegate.
• If a cancellation is done by a delegate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
• If a cancellation is done by a delegate within 7 days (or less) of the event, no refunds will be made.

Refund request can be initiated in two ways:

• From my orders section, by clicking on “Initiate Refund” against a specific item of an order. This will work when item quantity is one.

Refunds: Duplicate Payment

Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.

Note: All refunds will be processed within 10 working days after the refund request is approved by EasyLearning Tre.